Your privacy matters to us. This page explains exactly what personal information okfun ph collects when you use our platform, how we use it, who we share it with, and what rights you have as a player based in the Philippines.
Last updated: June 2025
We only collect what we genuinely need to run a safe, fair, and enjoyable platform for Filipino players.
When you create an account on okfun ph, we collect your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm you meet the minimum age requirement of 21 years, and comply with applicable Philippine regulations. We do not collect more personal details than are necessary for these purposes. All registration data is stored securely and is never sold to third parties. You can update your registration details at any time by contacting our support team through the FAQ page.
To process deposits and withdrawals in Philippine pesos (PHP), we collect payment account details such as your GCash or Maya account number. We do not store full card numbers or sensitive authentication credentials on our servers. Transaction records — including deposit amounts, withdrawal requests, and game activity — are retained for regulatory compliance and dispute resolution purposes. All payment data is handled using industry-standard encryption to prevent unauthorised access. If you have questions about a specific transaction, our support team is available to assist you.
When you access okfun ph through your mobile browser or any device, we automatically collect certain technical information such as your IP address, device type, operating system, browser version, and session timestamps. This data helps us optimise the platform experience for Filipino players across different devices and connection speeds. We also track which pages you visit, how long you spend on each section, and which games or betting markets you interact with. This usage data is analysed in aggregate to improve platform performance and identify any technical issues quickly. We do not use this data to build individual profiles for advertising purposes outside of the platform.
Every piece of data we hold has a clear, lawful purpose — here is a straightforward breakdown.
Your personal details are used primarily to create and maintain your okfun ph account, verify your identity in line with Philippine regulatory requirements, and ensure that only eligible players can access real-money gaming features. We use your date of birth to confirm you are at least 21 years old before activating your account. Your contact details allow us to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts. We may also use your information to carry out periodic account reviews as required by our licensing obligations. None of this processing is optional — it is a legal requirement for operating a licensed gaming platform in the Philippines.
We use your account and transaction data to detect and prevent fraudulent activity, money laundering, and any other conduct that violates our Terms and Conditions or Philippine law. Automated systems monitor unusual betting patterns, rapid account changes, and suspicious login activity to protect both you and the integrity of the platform. Where a potential issue is flagged, our compliance team may review your account manually and request additional verification documents. We are required by law to retain certain transaction records for a minimum period and to report specific activities to the relevant Philippine authorities. Your cooperation with any verification request helps us keep the platform safe for all players.
Your gaming activity data plays an important role in our responsible gaming programme, which is designed to protect Filipino players from the potential harms of excessive gambling. We monitor deposit frequency, session length, and betting volume to identify patterns that may indicate a player is at risk. If our systems detect concerning behaviour, we may proactively reach out to offer support resources or suggest the use of self-exclusion tools. Players who have set deposit limits or self-exclusion periods will have those preferences enforced using their account data. You can learn more about the tools available to you on our Responsible Gaming page.
We use your email address and mobile number to send you transactional messages that are essential to your use of the platform, such as password reset links, deposit receipts, and withdrawal confirmations. With your consent, we may also send you promotional communications about new games, sports betting markets, or platform features that may interest you. You can opt out of marketing messages at any time by updating your communication preferences in your account settings or by contacting our support team. We will never sell your contact details to third-party marketers. All communications from okfun ph will clearly identify us as the sender.
As a player in the Philippines, you have clear rights regarding the personal information we hold about you.
You have the right to request a copy of the personal data that okfun ph holds about you at any time. We will provide this information in a clear, readable format within a reasonable timeframe following your request. To submit a data access request, please contact our support team using the details available on the FAQ page. We may ask you to verify your identity before releasing any personal data to ensure your information is not disclosed to an unauthorised party. There is no charge for making a standard data access request.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it without undue delay. This includes your name, contact details, address, and any other registration information stored on your account. Keeping your details accurate is important for the smooth processing of withdrawals and for identity verification purposes. You can request a correction by contacting our support team directly. We will confirm once the update has been made to your account.
In certain circumstances, you may request that we delete the personal data we hold about you — for example, if you close your account and there is no longer a legal basis for us to retain your information. Please note that some data must be retained for a minimum period under Philippine law, even after account closure, and we cannot delete records that are subject to these legal retention obligations. Where deletion is possible, we will action your request promptly and confirm once it has been completed. To submit an erasure request, please reach out through the support contact details on the FAQ page.
We do not sell your personal information. Here is a transparent summary of the limited circumstances in which data may be shared.
okfun ph is required by Philippine law to share certain player and transaction data with the relevant gaming regulatory authority and, where applicable, with law enforcement agencies. This includes reporting obligations related to anti-money laundering, counter-terrorism financing, and the protection of minors. We will only disclose data to authorities when we are legally required to do so or when we have a good-faith belief that disclosure is necessary to protect the safety of our players or the public. We will not voluntarily share your data with any government body beyond what is strictly required by law. Where permitted, we will notify you if your data has been requested by an authority.
We work with a small number of carefully selected third-party service providers who help us operate the platform — including payment processors, identity verification services, and technical infrastructure providers. These providers are only given access to the personal data they need to perform their specific function, and they are contractually required to handle your data securely and in accordance with applicable privacy laws. We do not allow our service providers to use your data for their own marketing or commercial purposes. All third-party providers used by okfun ph are evaluated for their data security practices before being engaged. If you have questions about our service providers, you may contact us through the FAQ page.
If you have any concerns about how okfun ph handles your personal data, or if you would like to exercise any of your data rights, our support team is ready to assist Filipino players at any time.